I have been staying in this hotel twice a year for the past 4 years or so and they always make me feel welcome in addition to ensuring my stay is comfortable.
When an issue arises, the Holiday Inn
staff generally gets it resolved with minimal fuss and effort
Very good value for money, all things considered.
Perhaps this hotel is more geared towards those on business travels as it is located next to a business park. Not ideally located for popping into the centre of Sofia. [Less]