I've stayed here twice in the past 3 years, and I love it. The rooms are comfortable, and even if I could hear people in the hallway, once they got into their rooms it was quiet. The curtains allow
the room to be completely dark, which is important to me for a good sleep. The bed was comfortable, with a selection of soft and firm pillows.
The breakfast included with the room offers a good selection of items, from cereal or yogurt and fruit to eggs and sausage, as well as pastries, toast and jam. The coffee is good and I'm fussy about my coffee!
What I really noticed is that everyone is friendly, from maintenance staff and reception, to guests. People said hello and good morning in the hallways, people smiled at each other in the parking lot, and I even got help re-arranging a bunch of items I'd bought at IKEA from some fellow guests. This demonstrates what a pleasant environment this hotel creates. I often say that you can tell if a place is nice to work at the moment you walk in, just by the way you're greeted and the feeling you get. By that standard, the Holiday Inn Express Riverport is a good place to work, and a great place to stay. [Less]