- Very comfortable bed
Friendly staff made up for minor maintenance issues with suite.
-Pool was closed for maintenance but provisions made for use of aquatic facility adjacent to hotel.
- Nice[More] atmosphere in breakfast room[Less]
Riverport - Richmond HI Express
Great staff and a beautiful hotel. Good location close to freeways and great places to eat. It's a nice and quite location.[Less]
Pleasant surprise and conveniently located
By PS Golfer
What a pleasant surprise the quality and convenience of hotel - 1st time but will stay again and recommend to others. Close to YVR, ferries and border. Quiet and very clean.[Less]
The staff makes this place
I expected the type of room I rec'd - it's the Holiday Inn, not the Waldorf. Price was very reasonable and the hotel is located in the heart of the financial district and close to lots of shopping.[More] The staff was AMAZING!!!!! I don't care where I stay - customer service will ALWAYS be first on my list, and these wonderful folks at HI far exceeded my expectations.[Less]
Hotel has great value for the money, friendly staff, clean rooms. Access to electrical power in the rooms could be upgraded. The elevators are small, perhaps to be expected, given the age of the[More] hotel.[Less]
Great location to explore Vancouver downtown. Hotel rooms were clean, staff friendly and helpful.[Less]
Had a great stay - I stay at Holiday Inn Express at Metrotown and Golden often - at least 3 x per year.
Breakfast is usually good, location excellent.
The rooms on the non-skytrain side are super[More] quiet
Cozy and very clean hotel
Good hotel to rest and relax. Very clean. some staff are not as friendly but most of them are good.[Less]
The internet is very slow, it keeps on going on and off and sometimes there is no connection.[Less]