First and foremost the staff are EXCELLENT. The Front desk staff are SUPER, continuing on to the Gatekeeper Lounge where the Dining Mgr. Keeps things happening. !The servers are great, they go above
and beyond. A GREAT FUN PLACE TO KICK BACK ! !
Food in the Gatekeeper from breakfast to Happy Hrs Specials to Dinner were great. The Bet wings in a long time, the Beef Goulash is wonderful.
The CHEF delivers exceptional food from his kitchen and it is obvious he takes pride in his work ! !
PS the BEER is COLD TOO. ! !
My wife and I have stayed many nites since the middle of Dec/2017 to present date and have never been disappointed.
Normally stay in one of the suites which are very nice, and at times one of the other rooms.
Rooms are well kept clean and quite comfortable.The housekeeping staff do a great job, Thanks.
The Operations Mgr. is EXCEPTIONAL - he is always friendly, approachable and eager to make all customers feel welcome. And he treats his staff in the same manner.
He has the inate ability to do it all.
My wife and I recommend the Holiday Inn in Westbank Kelowna BC without hesitation .
If You don't try it you will Miss Out on a GREAT HOTEL
Thankyou Holiday Inn
Greg&Rae Happy Travelers
20 yr IHG member [Less]