On a scale of 1-10 for a Crown Plaza I would give this facility a 5 to 6. Everyone was great and really friendly, the place was clean and everything that I used worked fine. The decor could use
some help and the carpet in the hallways showed their age. Bathroom was a little small and I smacked my foot on the (somewhat new) remodeling that made it that way...smaller.
Room service is room service, I never have good luck with it, but when they say they can prepare it they way I ask and you don't get it, just keep in mind (if you're not a traveler), it's typical. Sending it back is the wrong decision! Just deal with it. The salmon dinner I had the next night however, in the dining room, was one of the best I've had! So go figure.
Unless I left a piece of paper in my "under the door bill", I only received my meal bills, not the room. For now, a return for my next business trip there is likely, but I'll keep my eyes open. [Less]