This Hotel is really good. Only thing is English conversation of the staff could be improved yet all our needs and any assistance we required were well looked after.
I must compliment the
efficiency and assistance I received from Ms. Ella, Assistant Front Office Manager
in arranging my Hotel and Transport Reservation during my stay beginning 13th October as well as my previous stays.
Note : It is very important for you to have an contactable
proper E - Mail address to each of your Hotels
separately. This will reduce most of the
inconveniences we have to under go in trying to
contact individual Hotels in your group and please
advertise separate E - Mail Address of each
Hotel in the web site.
Your Central Reservation System with E - Mail in
the web site is a very sad situation and better
NOT have it. I had to contact some one in China
to contact Ms. Ella to get her connected and
since direct communications helped me a great
So please do away with your central Reservation
System and provide individual E - Mail addresses
of each Hotel in the web. If you say you already
have it, then that system is not working. [Less]