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Compare Hotels in Shenzhen

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Featured Shenzhen Hotels

Latest Shenzhen Hotel Reviews

It is OK hotel but not great value
By traveller
It is OK hotel but not great value, the AC in the room was not working properly and the room rate was too high for the hotel. [Less]
Great place to relax
By Armin_Tamzarian
Spacious room and very comfortable. I was able to completely unwind. [Less]
Free laundry with Club Benefits
By dearTraveller
The club benefit includes 8 piece of free laundry per day in addition to the standard lounge access. This laundry benefit is an excellent value and it offers great convenient for travellers like us. [Less]
good service
The front desk and other people are friendly in the hotel. They helped me to switch to a better room because I had children with me. [Less]
Excellence Served with a smile
By Fitzgerald
My family and I stayed at this hotel. The experience was wonderful, from the moment I we entered the hotel to the moment we left everything was impeccable. I was specially impressed with the smiles [More] of the employees, I felt that they were happy to do their jobs. My children did not want to leave and everything was just simply wonderful. I must mention that the breakfast was the best breakfast I ever had a hotel. [Less]
Super Stay
By delgado11
Very efficient check in with Yolanda, who recognised our IHG status. Great room and leisure facilities, in particular I appreciated the pool, which if you are a swimmer (not a bather) is decent by [More] hotel standards. All around the hotel the dark wood finish and the plants gave it a nice feel. The duty manager at breakfast was very courteous and the dining area is full of natural light, with some very pleasant balcony tables to enjoy the morning breeze. Next time I hope to try some of hotel restaurants for an evening meal. Overall super stay, and the staff were polite and effective in their roles. [Less]
What a pleasant surprise
By 8822wasabi
This was the second time I stayed at this property. While nothing was particularly memorable - though nothing was particularly bad either -last time, this time I could definitely tell the staff are [More] very friendly and knowledgeable. People working there really believed in the value of their job. If IHG upped its game in staff training, it's definitely paying off. Guests do notice that. International tourists often lament about service quality in mainland China, and this property can prove them wrong in a heartbeat. However, my room upgrade resulted in a smoking room. While it's nothing to complain about, I could still tell the smoke given I am not a smoker. This is the only minor complaint I would have. But it won't stop me from revisiting this property. [Less]
Overall is above expectation
By 33 Celcius
We were well greeted when checking in. All of the staffs were very friendly, especially when you asked for a direction, they literally walk you to that place within the hotel. Room view was [More] fastastic, facing the ship and swimming pool. I am really disappointed with a staff (on-duty manager) on the pub. We were having drinks with a few clients and one of my friends lighted a cigarette, then the waitress came to us and said we are not allow to smoke inside the pub. Totally agreed with her. She is doing her job. But after a few minutes, a couple (Caucasian/white) came in and sitted beside us, then they were smoking. Guess what.. the manager brought them a ashtray! What a shame! Double standard?! I hope IHG will take action on this manager. We were there at about 9pm on 8th Feb 2017. Other than this, we find everything very satisfied! [Less]
Awesome Hotel and service
By Chaitanya K
The stay was awesome and good Indian food :) Nice service by the staff [Less]

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