location is very convenient for having a layover to catch next day flight at HongQiao airport.
Check-in staff was excellent, very speedy check-in. Friendly as well.
Valet staff was
basically just watching me off loading my heavy luggage from the taxi until I asked him can you please help? The tax driver was short female, I could not ask her for help. The valet staff was basically just watching.....
Bar staff was paying full attention to her smartphone for a while before she noticed me ordering welcome drink.
overall, it is ok [Less]