My last stay here was 2011 and the stay was very poor, I am a bit hesitated before booking this time but finally want to give them a try.
My check in was exceptional and extremely friendly, they
help me to arrange bed type I want and provide upgrade for me, which they denied during my last stay in 2011 (while I was still a PLT Royal Ambassador).
Room is very clear and well appointed, also renovated to Crowne Plaza standard.
Only problem is the Executive Lounge, they charge drink if not during happy hour. Also breakfast was not good.
Service for this hotel is totally different from my last experience, great job down. [Less]