I found everyone at this property to be highly skilled in customer service. I was apprehensive due to reviews relating to the age of the property, but based upon the room assigned to me, where
possibly the bathroom could do with an update, I had absolutely nothing negative to say.
My experience at the Club lounge was one of my best and overall, this stay at the Intercontinental was probably my best of all my stays and I am a Spire Elite, so stay at many of the IHG properties. [Less]