I have nothing but good to say about the staff of this hotel. Indeed they were very kind about helping me with a broken pair of eyeglasses and locating a local place to repair them. That said, I have
to say that there were two things that would probably keep me from going to this hotel again - The shuttle service is apparently only available a few times a day - We ended up spending over a hundred dollars to rent a vehicle so that we wouldn't have to deal with their timing. While this is not usually an issue for us in Italy because of public transportation, it is more of an issue here because the hotel is not located particularly close to even a bus stop. Secondly I would have to say that the gym was difficult to get into. I tried twice and both times could not get the key to work.
So, while my review of the hotel itself is positive - The rooms were clean and usable, the hotel had no real issues, but they need to work on transportation to make it easier on everyone. I did eat breakfast one morning and it was quite nice and again, the staff was attentive and helpful, so I'm rating this hotel good but for the one transportation issue. [Less]