It is a beautiful hotel in very central location. Very nice design, very good service across the hotel from front desk, restaurant and bar. Gentlemens assisting at front desk and bar are real assets.
We dined at the hotel restaurant twice as we really enjoyed the food, service and cosy atmosphere of the dining room. Menu is limited but made of fresh and local ingredients and cooked to perfection. Thanks to Dominik who took care of us and cooked for us both evenings. He is really passionate about his job and does it right. Rooms are very stylish with comfortable bed. Only problem we encountered was heating in the room, which has to be done through airconditioning and it was never comfortably warm in the room even putting the temperature to the max, which we think should be adressed as Krakow winters are rather cold and coming to cold room is not one expects after sightseeing in snowy and cold city. Finally I would like to also mention proper IHG rewards recognition at this hotel, I wish all the IHG hotels will follow with it. [Less]