Holiday Inn 40 Hope street Belfast.
Very nice hotel,warm welcome by staff. Very nice room considering standard, plenty of room to get around. Problem in evening with heating, blowing out cold air. Next morning same,partner went down
and told staff. They said they would check control panel and put the heating on. Worked nicely when we where there. However when we got back cold air again and it was reset again next morning cold condensation on panel.We mentioned it on the way down to breakfast,and staff said they would get someone to look at it. It was fixed. I had problems with my WiFi access but one of the staff got me back on it within a few hours. I must say the heating problem wasn't a back breaker but we did want it sorted out. We came up to the room on Thursday night and Ciara had been up to the room and due to the "minor problems" gave us free vouchers for a dinner at the hotel. This in its way shows the care and attention the staff of this hotel has,and also they were charm personified. [Less]