We arrived en route to Cambridge. We had a trailer, transporting a racing car and had a puncture then a blowout on the trailer. It was too late to organize a replacement, so we checked out early to
get a repair. The staff gave us directions to the nearest repair outlet and told us to come back if there was any delay. Nobody had a trailer tyre in stock , so we had to wait for a delivery. We walked back to the hotel, had breakfast and sat in the lounge until 2pm. Several members of staff checked if we were ok and offered us coffee.
The consideration and friendliness of all the staff we encountered was remakable.
Next time I am in the area, I will stay nowhere else but this hotel. [Less]