I have rated my overall stay a 4.5 star as every member of staff in this hotel is so helpful, welcoming and wanting to ensure your stay is the best it can be, right from Reception to room service to
Restaurant / bar everyone gives 100% and this makes the Crowne Plaza stand out from other hotels in Glasgow. Nicola an Tomas from Reception are 2 that stood out this stay.
Unfortunately the Room service and Restaurant Menu have been "updated" and changed and ALL of the nations favourites removed, Now No Omelette, No Gammon, No King Prawns and Chorizo No Salmon, No Panini's, All of which were mine and Multiple colleagues favourites as we stay at this hotel around 150 - 200 nights per year it was very disappointing to see all of the previous tasty options removed from the menu.
Even the items left have been compromised, I ordered the Pate.... it no longer comes with Chutney and side salad / Garnish but an empty plate with only the Pate and plain bread, when I asked the waitress was this a mistake the reply was No, this is the new Menu (with an embarrassed look on her face)
This new cut back Menu really lets the Hotel Down which is a shame as previously it had prided itself on the Motto "Its the Small Things That Make a Big Difference" But cutting the Menu back to what it is now and compromising on Quality is poor.
Bring back the old Menu please...... [Less]