Met by a lovely receptionist who was polite, professional and friendly. Noted all staff were the same with every guest the various times I went past reception.
Hotel clean and tidy.
Could hear traffic on the busy roundabout but not enough to be a nuisance (and I hate noise when I'm sleeping so it really isn't too bad)
Car park gets very busy and apparently non disabled were using disabled spaces, leaving no space for me (and others) who are in need of those spaces and who display the appropriate badge.
The only down side to the room was the bed was very soft. This meant any movement by my husband or myself woke the other up because it was very springy and bouncy. Neither of us slept well. We haven't experienced this in other holiday inns so hopefully it was a one off. [Less]