Stay twice in this hotel with my family in July. Overall comment is good in terms of service and value for money. Some observation to the house keeping and maintenance.
- I stayed in a family room
with my wife and child. But didn't understand why house keeping only prepared 2 sets of towels in my room. I end up with calling them every day for extra towels delivery which is not efficient to both sides. Comparing to other hotels I stayed during my trip, they all offered 3-4 sets of towels in the family room.
- During my 2nd stay in this hotel, both the desk phone and the kettle are not working. The housekeeping came to the room but could not solve the problem. The water draining in the wash basin was very slow. Fortunately I only spent 1 night. [Less]