The location is great quiet residential location, parking safe, code needed from reception to exit the car park.
The room was clean but not thoroughly, the bedside lamps were covered in dust, a
nightmare for asthmatics, the bed base had, what looked like, a bleach stain on it, the sheet had a small stain on it but was obviously clean so perhaps new bed linen needed.
The swimming pool, sauna, jacuzzi etc were great and easily accessible, staff friendly and helpful.
The bathroom was clean but some areas need attention such as grouting and bath seals due to small amounts of mildew and discoloration.
Room a little smaller than I thought it would be but adequate may have been a bit crowded with 2 people.
Not enough tea and coffee, only enough for 2 cups of coffee which was disappointing.
I had an end of corridor room which meant I got minimal sleep as every time all through the night that the door opened and closed it banged waking me up with a start and made me quite nervous as I was staying alone.
The staff were friendly when passing them in the corridor and on the front desk, I didnt feel I gained anything extra by being a IHG member, the room price didnt include breakfast so I am unable to comment on the food, the in room services prices were steep so I declined using them.
Difficulty finding the hotel due to roadworks meant many of the slip roads were closed off due to the building of the new bridge got there eventually but added a bit of stress to the journey, would happily stay here again once the bridge is completed and if a non end of corridor room could be guaranteed. [Less]