I have already said, I love this hotel. This time just a night in my way towards Vienna.
Location is great to go to Heathrow. Everything is well maintained ans staff is very kind.
arriving, the young woman at front desk did not recognize the Platinum status. Was done, later, by another member of the staff. When arriving from a long flight from Argentina it would be nice to be able to go into the loung. But this does not shadow a kind , efficient staff. [Less]