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Compare Hotels in Walsall

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Featured Walsall Hotels


Latest Walsall Hotel Reviews


Comfortable bed and great service
By Vili
Location was very good, conveniently close to main train station and high street. Bed was very comfortable and pillows were good as well. Room was kept very clean as was the bathroom. Complimentary [More] toiletry and towers were excellent. Internet provided (wireless) was very good in terms of connectivity and speed. On the downside - there is a construction site just in front of the hotel which resulted in elevated noise levels but nothing the hotel could do about. The breakfast was abundant but sadly no vegan options apart from some fruit. During morning hours the elevators could be quite busy which could be frustrating but otherwise service was excellent. [Less]
So so
By DBLM
Normally stay here when in Birmingham. Getting a bit shabby esp in communal areas. Food very poor, other than breakfast which is ok. Other than that still prob best place to stay in Birmingham. Gym [More] very basic - needs more resistance machines [Less]
Good but poor parking.
By Judge27
My stay was as good as usual apart from the fact that the car park was full on my arrival. [Less]
Hotel Indigo Birmingham
By Chris
Great hotel, will definately use again next time we visit Birmingham, great central location. [Less]
Stunning room
By AlanS01
Excellent stay for one night on business, in a room which exceeded my expectations - both in size, finish and particularly the views over Birmingham. [Less]
Great Property - continuously improving
By iamorgan
I've been staying here fairly regularly since this hotel first opened and I think this property is the best it has ever been (after a bit of a 'blip' 18-24 months ago). The public areas, including [More] the reception area, have all had some investment and been smartened up (plus a new door which means there isn't a constant gale blowing towards the front desk)! The area on the 25th floor with the bar and Marco's has a great new terrace (well it's always been there but they've really made the most of it now and sorted out the service) - great city views and for visitors to Birmingham definitely worth a visit. Rooms have been refreshed. All the rooms here are slightly different, but I've never stayed in a 'bad' room. Many have great views and a few have balconies. All have the usual Hotel Indigo standard of complimentary water, soft drinks and a sweet or savoury snack (currently crisps and a chocolate bar) which is a nice touch and something I really value. Toiletries are high quality Aveda, and towels are fluffy. No obvious penny pinching / cost cutting, which is refreshing. Birmingham is a competitive hotel market but the Indigo is often full so I think they're on to a winning formula. The best thing though is the team that they have in place. There have always been standout individuals over the years, but they seem to have a great combination now. They get the basics right and deliver a consistent service - i.e. when I checked in last week, my room wasn't ready (I was very early), not only did the front office proactively offer to store my bag but when I came back to collect my key, somebody had gone to the trouble of taking it up to my room for me and the Trainee receptionist knew this and told me - might sound like a small thing but not only does that show people are motivated and focusing on customer service, but it also shows a system that works! Chloe on the front desk in particular made a real effort both to be friendly but also professional and efficient. Housekeeping were great throughout my stay as well. I ate breakfast one morning when I didn't have to rush off to work and the service was, again, impeccable with what seemed like genuine hospitality - I really can't fault any aspect of my experience. It was literally the perfect stay! Overall, this hotel runs rings around the major competitors in Birmingham and other properties could learn from the way things are, now, done here. [Less]
Keep it up
By Nigel193
This hotel is improving all the time. A new TV system is very good. Food is good at breakfast and dinner. Wifi is not very strong. The rooms are very clean however I find the mattresses a little [More] hard. A topper would be good but that's just me. The staff here are superb nothing is ant trouble. I have stayed a lot over the last year and the slight issues I have had have been sorted with smile and quickly. I highly recommend this hotel. [Less]
Excellent stay
By Andy
My first time at this holiday was not surprised by how good the stay was because I've never had a issue with IHG.hotels, staff were excellent. Food was excellent, very clean hotel in good location [Less]
Excellent hotel
By Megabyte
I am a frequent visitor at the hotel and always recommend it to others. It is well positioned for travel, food, quietness and amenities. The hotel's staff are very attentive and are always very [More] pleasant. [Less]

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