Just had a 2 night stay for NEC, Birmingham city centre and Snowdome leisure visits.
Luxurious executive rooms were very quiet and weren't disturbed by airport even though our room looked onto the
Great to have the pool and steam room to relax. Just one thing to note: there aren't any towels in the pool/spa so need to take room towels. We asked cleaners for extra and they provided them with a smile, no problem. Also the lockers, you need a key from reception, but on Sunday morning found none available for the female lockers, possibly kept by a Aquafit group from a function being held in a conference room there.
Friendly and helpful staff, especially ' Ellie' on reception. Gave us quiet rooms as requested and some very useful local suggestions for visits etc.
The courtesy minibus was very useful. The driver even did a special trip for me after I'd just missed the half-hourly service. I was so impressed with the 'can-do' and helpful attitude of all staff. Well done!
Parking was expensive, but if it pays for the courtesy bus it makes sense.
We're already planning a return stay.
Thank you [Less]