Loved the central location for the. Baseball and golf.[Less]
During our stay, Pool bar wasn't open, Understandable but took the vacation experience away a bit, But over all nice. Rather been closer to the mountains, really didn't like location of the resort.[Less]
The hospitality received from all hotel representatives was excellent.
The Crown Plaza was by far one of the best hotel visits I have had in many years. By the services and hospitality shown by all employees, I can tell that everyone takes an enormous amount of pride[More] and care in there presentation and overall appearance and in their job as a hole. Our stay was '''FANTASTIC' THANK YOU[Less]
The place to stay in Phoenix.
I had 13 rooms for the Nascar Race in March. The entire Staff went way out of their way accommodate our every need. Superstar Staff.[Less]
Good stay for spring training
Staff was very welcoming, and helpful from the front desk to housekeeping to the shuttle driver. Based on the staff alone, I would definitely return.[Less]
Phoenix West is my go to hotel when out in Phoenix
Courteous, friendly, professional staff. Room is clean, sleep comfortable, amenities offered are convenient, like the restaraunt[Less]
The person at the counter was very nice and friendly with a warm welcome. She also gave me a bottle of water which was very nice. I would stay here every time I'm in Scottsdale Thank you[Less]
By Peaches N Cream
The hotel met our needs and was convenient to areas that we visited. However, the hotel rates were very expensive for a HI Express. We will make sure that we do not visit during Spring Training or[More] Spring Break as the rates were three times the rate we paid in 2016,[Less]
Clean Facilities and Comfortable Bed
The staff was friendly and the facilities were clean. My room shared a wall with the fitness center so in the morning I could hear people working out and running on the tread mill. There wasn't a[More] very good selection of breakfast food but the food was pretty good.[Less]