I'm a picky person and I didn't have a single complaint to make about our stay here. Check in was warm,friendly, helpful (gave us a map with the best way to the D-backs game), and quick. The room was
very comfortable and spotless. The a/c worked well (maybe a little noisy but I like the white noise) and the bed was very comfortable with soft sheets and pillows. I requested a top floor room away from the elevators and that's what I got. At most HIE the breakfast is just so-so with limp, greasy bacon and eggs that have sat too long. At this hotel the bacon was nice and crisp and the eggs fluffy.
If you're going to a ball game it is very convenient with about a 10 minute stroll to the ballpark. If I'm doing anything in the downtown area, this will be my 'go-to' place to stay and I highly recommend it. [Less]