This Holiday Inn had the most amazing mattresses/ beds ever. The pillows were also amazing and labeled soft/firm.
Service staff in breakfast room was very attentive.
Hotel close to lots of[More] shopping centers and malls.[Less]
I arrived before check in time but the desk clerk manager was able to provide a room. I was tired from a long drive and was glad of her kindness. The proximity to the freeway and the Galleria Mall[More] was a bonus![Less]
Good place to stay
Very clean and up to date. Located conveniently close to where event was held. Would stay here again.[Less]
could be better
I booked a suite, but upon check in, it was not available. We received a regular king room, it was ok, but rather small and not too comfortable. Everything appeared clean and the top floor was[More] quiet.[Less]
It's what you expect and that's what you get. Ain't bad, but sure is nice.[Less]
The art of customer service.
I fell in love with this establishment, due to the outstanding customer service experiences I have received at the front desk from Jorge. I am a freelance writer and I do a lot of my writing in this[More] hotel. I do like the Crowne Plaza there are a few hiccups I believe could be fixed period but overall it's a very nice place to stay. The manager is beyond professional his demeanor is exquisite. The true art form of knowing what your guests need before they even know it themselves. Bravo.[Less]
Excellent accommodation and friendly staffs. See review for more information[Less]
There were Four pillows and all of them were way too firm[Less]
Very nice like home place to rest your head
Very nice like home place to rest your head my family and I have been coming to the Staybridge for about two years we mostly like to come for the wheelchair accessible ability at the pool and we love[More] the wheelchair accessibility suites everyone is very nice here it's a very safe environment are kids love it it feels very much like home even when you're not at home The staff is always very nice which is always a plus and will always make us come back the pantry is always packed with good food and good things to take back to your room the social night is awesome place to meet people and to eat good food the laundry room is very accommodating because you don't have to go out further than downstairs to get laundry done[Less]