Week long business trip to Denver.
Hotel stay was okay. Staff is excellent - polite, responsive, and effective - including maintenance staff.
The recent remodel was a mediocre effort. Quality of
the finish work is not great.
Water pressure in the cramped bathroom on the 19th floor was poor. Noise easily transmitted from the neighboring room, although they were not being excessively loud. Front desk was responsive when I complained about the noise at midnight.
Bed and pillows are excellent. The room comfortable and sizeable. Internet speed seemed good and reliable.
The desk lamp was broken upon arrival, but maintenance was very prompt, replacing the lamp within 20 minutes. Very good service.
The rooftop swimming pool is very nice and not crowded during my stay.
Restaurant breakfast selection is poor and the egg dish was greasy. But, service was very good.
Overall, not my favorite Crowne Plaza or hotel, but staff is excellent, rates are competitive, the room is okay and the bed is excellent. I think that aside from a missed opportunity with the extensive remodeling project, they're doing a good job. But they need to increase water pressure - on the upper floors, at least. [Less]