We stayed here the night before our cruise. Much to our surprise, the hotel was under major construction. We were brought in what appeared to be the service entrance, and were greeted immediately.
Our welcome was done as a group welcome, which surprised me. We were then checked in individually.
Items of disappointment: Cost of room was not reflective of the major construction that the hotel was under. There was no pool available, except for at their sister hotel. It was not within walking distance. I would not have booked this hotel at this price point had I known that the amenities were not in line with price. No lounge to grab a drink at. Considering that this is a business class hotel, I expected a lounge. When we arrived at the airport, I had a hard time figuring out how to call for a shuttle. Instructions were not clear when I booked.
Items of satisfaction: Staff was super nice, breakfast was good, room was clean and comfortable. Shuttle to cruise terminal was terrific. Driver was friendly and helpful. [Less]