As expected from an intercon. Good bed and clean room. Greeted as Ambassador and received a slightly superior room than booked (1 level upgrade), but no further recognition - no water or fruit on
arrival. When I called down to ask for it to be bought up, nothing ever arrived, despite reminding on 2nd night.
Mentioned this on check-out and received a small token of points as service recovery.
Just a bit more attention to the details to have made this a great stay. [Less]