Desk staff should be well educated concerning surrounding available activities, locations and give clear advice or inform guests where to obtain that advice. We drove way out of our way and missed a[More] tour due to poor information and directions.[Less]
great place to stay for meetings
By Hardy Boys
great place to stay where we have stayed often in the past[Less]
Front Desk and Housekeeping Personnel
Casey M., the young lady at the desk when we checked in was awesome! Felt like we were at home. Housekeeping was so cooperative and helpful.[Less]
One of my favorite hotels!
All good and perfect location to see the various islands. Retail shopping is easy to get to and plentiful. Millhouse Steakhouse is attached to hotel. This restaurant has drink specials for happy hour[More] and great quality food both for breakfast and dinner.[Less]
Great Hotel Option off of I-95 North
The Hotel is just a few quick minutes off I-95 North. The Grounds, Main Lobby and Room were immaculate. Check-In was effortless and handled by a very courteous, professional and knowledgeable Front[More] Desk Check-In Rep. The surroundings were safe and quiet with no reason for concern.[Less]
Thoroughly enjoyed! I recomend this hotel for location and the wonderful staff.[Less]
Great location second time staying here
Would stay here again with fantastic location. Office staff is very slow Upon arrival and checking. My son left his glasses in the room and called twice to try to get them located and neither time[More] has anyone called me back.
This is very disappointing as they were new prescription glasses and I have talked to two people and I’m sure if anyone has truly looked for them.[Less]
It was nice!
By Family of 5
The beach house restaurant had amazing food for decent prices. Not much on the island as far as fast food so we ate there often.
Housekeeping does the bare minimum each morning. Just leaves[More] towels and more shampoo but no cleaning up or wiping down anything for you. That was a little annoying considering the price of the stay.
Pool is not heated. Staff is friendly.[Less]
We had a fun time on Jekyll Island at the Holiday Inn Resort! Our room faced the beach, which was amazing, and there was a playground down the pathway with easy beach access. Our 2 year old son had[More] fun playing with the other children, and the staff was very friendly![Less]