I stayed for three nights and everything was good except the weather which caused the cancellation of our helicopter tour. The location was great for exploring Chicago.
My Spire Ambassador status
was not recognized. I received no amenity gift, no water, no room upgrade, no lounge access, etc. However; the guest services manager contacted me 3 days after my checkout. He was apologetic, friendly, and promised to make it up to us on our next stay. [Less]