Overall I enjoyed my stay at the Vernon Hills Holiday Inn - the staff goes above and beyond to take care of the customer's needs. They even let me use their office fax/copier to scan some documents
I needed for work! They were so very helpful, and always polite when I walked by the front desk.
The breakfast food was good - the bananas were pretty raw (very hard!) one morning, and the boiled eggs were a greenish/blue - but this only happened one morning - all the other mornings, the breakfast was very good!
The only recommendation I have concerns the elevator. It moves very slowly and takes a long time for the door to open. Perhaps this could be fixed (oh, and please vacuum the elevator floor, too!)
A good experience with an outstanding staff! [Less]