This hotel is in a beautiful building in a fabulous location. It is very easy and central and a wonderful place to enjoy either a business stay or a leisurely Chicago visit, exploring the Miracle
We were lucky enough to have a lovely corner King Suite, so the stay felt pretty special and luxurious.
The hotel lobby could be fancier and more luxurious. The building feels like it could be much nicer and when you come in it feels a bit mundane. The bell staff and front desk staff are incredibly kind and welcoming. Whether coming in or going out, you'll be greeted with a smile and a sincere offer to help - whether to find a taxi, directions to a restaurant or a place to explore.
The rooms are nice. They are very clean and comfortable, if not overly luxurious. The bed is very comfortable.
The bathroom is sparse however. The shower is tucked away behind the door and feels like it's in a dark corner. Given the square footage, it feels like the shower could be larger and brighter. The tub is very basic and not overly inviting.
All in all the hotel is one that I plan to visit any time I'm in the heart of Chicago. [Less]