I recently spent 5 nights in this hotel. Simply stated, it is the single best IHG property that I have ever experienced.
The facility is new & "fresh" and the staff seems to go out of their way to
keep it clean and orderly...
I am impressed with everything they do. They answer the phone by saying "It's a great day at Holiday Inn Express" and they warmly greet each guest each time they enter the building. Additionally, I noticed that whenever there seems to be some “down time”, instead of simply standing around, the staff takes the initiative to clean or tidy up the common areas.
In my opinion, the “bottom line” is that the people in this location set the standard for guest service… [Less]