Almost a 5 star review.
We arrived extremely tired after a 560 mile trip following IHG cancelling our bookings following Hurricane Irma, so as you can imagine we were not in the best of moods, but I’m pleased to say that
the two ladies on reception were absolutely wonderful. They were welcoming and professional. The hotel was clean and tidy and whilst the view wasn’t the best, it was certainly of good quality. The only negative encountered was the lady who was serving breakfast on the first day of our stay who had a very direct way of speaking to customers. I dared put serving tongs on the worktop which resulted in a curt “Don’t do that!” from her. Had I not been so tired after the long trip I’d have explained how to speak to customers but I had little fight left in me. She wasn’t there on the second day and was replaced by a far more pleasant lady. Pool was functional, clean and tidy and a feature we certainly enjoyed. Would have been a 5 star review but reduced to 4 due to the breakfast staff, but ignoring that it was good stay. [Less]