Hotel and the entire staff ( except front desk ) were amazing, kind and
Problem: Front desk is a frigging nightmare, they started charging my credit card for a full nights stay plus a
deposit for incidentals when i was using 60,000 points a night to stay there for 4 nights.
We had a great stay because we never went near the front desk after the 1st morning when they had still not corrected the overcharging.
Wonderful Hotel with 1 bad issue. Train the front desk crew :( [Less]