The Crowne Plaza Times Square is one of the best Crowne Plaza's I have stayed in and i've stayed in a few. The hotel staff were so friendly, polite and helpful you could not ask for anything better.
In particular the front desk staff were excellent.
Great breakfast and again very friendly and helpful waitress's and waiters. One good thing about the breakfast, except for the quality of the food, is the fact that it is served from 6:30 to 11:00, so you don't have to rush down and grab breakfast within a couple of hours like some hotels.
The location was perfect, just step outside and you are in Times Square, from there everything is in walking distance including Empire State Building, Central Park, Rockefeller Centre, 5th Avenue and although it is a long walk, we walked to 9/11 Memorial site and battery Park.
The room was also very good, comfortable and clean. we had a very high floor and the view was fantastic.
Also a very good gym.
I would recommend this hotel to anyone staying in New York. [Less]