My lovely bride and I stayed in the Columbus East Airport Candlewood for seven weeks. Great staff, nice hotel, and priced right for the quality. Five stars on everything except for:
machine. (they bought a new one as we were leaving because the coffee machine company didn't give Candlewood quality service)
2. Consistency in cleaning. Different housekeepers cleaned the room differently. Read that--not as thoroughly.
A brand is consistency in delivery to the customer, and housekeeping must be the same quality, done the same way, no matter who is performing the task, or the brand is not upheld.
Really, a delightful stay overall. The housekeeping comment is a suggestion to help the fine team at this hotel, not a criticism. [Less]