location first, comfort a close second
Nice rooms, decent level of cleanliness, great staff and front desk personnel.
Didn't have a chance to use the pool or other amenities, but I will be back in the future to do so.
Love the place, recommended, can do better with small adjustments
This is the third time I got to stay at Staybridge, Plano. Love the staff and the stay has been amazing all three times. Definitely recommend this place if your on work, or with family for a nice and
Things I would love to see change.
1. The variety in breakfast menu - Looks like nothing has changed in the last 2 years
2. Hotel staff should check with guests if they are IHG members, I've lost points on my first stay and even the second and the third I've had to tell them that Im an IHG rewards member. For someone who frequents they should already know this and not even ask in the first place.
3. Use guest preferences, to what the guests like and at what times. eg. Room service at 10 and not 8. Travel agenda and assistance if required and so on.
Good things to start with that will provide guests a far more pleasant experience with little to no impact on costs. [Less]
Affordable great accomodations
My husband and I spent the three evenings here in a queen bed suite. Bed was a little small for our liking but very comfortable. Every area of the suite, kitchen, bathroom and bed linens was very
clean. Annabel gave us excellent maid service. Breakfast was a bonus for us. Not five star dining but a great value since it was included in the price of the room. Internet service worked very well. We had a family member with a 10 and 13 year old boys stopped to visit for an hour and the space in our suite was very comfortable. We own a Timeshare that offer upscale resort condos. Staybridge Plano came very close to our Timeshare expectations. Whenever staying in an area were we don't have access to our Timeshare privileges, we will seek out a Staybridge for sure!!! [Less]