Three names stand out as excellent providers of superior customer service. Sharon at the bar was very friendly and
attentive to our special requests for food and drink.
Even though it was a busy
day at the restaurant and they were shorthanded because of the Holiday, Milton, the restaurant manager, made up for any delay in service by his personal attention to our needs. When we were leaving, we found there were no luggage racks available right at the time of our departure and so Emmanuel, the front desk clerk, after looking unsuccessfully in other areas of the hotel for a luggage rack, came up to the room himself and assisted us with our luggage. I was overwhelmed with the kindness he exhibited. [Less]