Overall, this was a good hotel choice. The room was comfortable and clean. Generally, it was quiet, although, we also stayed at a different Holiday Inn after this one, and the doors closed much
more quietly. If I had any complaints they were as follows:
1. at check out, we indicated that we were looking for a place to go for dinner. The woman at the desk told us there were restaurants near the University and in the downtown area. I could swear she told us there was going to be a concert downtown and that it would be crowded. We decided to go to the University area where it would be closer and might be less crowded. We found out the next morning that it was not a concert, but in fact, a white supremacist rally. I'm glad we made the choice we did. We were back at the hotel before any of the violence began. It would have been more helpful to know more clearly what was going on in the area, as we were completely unaware.
2. we paid extra for breakfast at the hotel. We were able to select from the buffet or the menu, and we opted for the menu. The cook got my order completely wrong and what did come was not very good; at least I didn't care for it. My omelette was greasy; too much butter and cheese. My niece's pancake was so dry she couldn't eat it.
3. there were no toiletries in our room. I don't know if they just forgot to put them there or if they don't automatically include them. They did have a sign that indicated that you could ask for any toiletries you might have forgotten. We weren't worried about it as we had everything we needed.
4. there was a pool, but no hot tub. Again, not a big deal for us. Again, a minor complaint, but there were only ladders to get into the pool and no stairs, which are a personal preference for me.
For me the good things far outweighed the complaints. [Less]