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آراء النزلاء
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وفقًا لـ 255 آراء
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Ratings Breakdown

255آراء

  • 5 نجوم
    168
  • 4 نجوم
    49
  • 3 نجوم
    18
  • 2 نجوم
    9
  • 1 نجوم
    11

Two Thumbs UP

By

سبتمبر ٢٩, ٢٠٢٠

club

I enjoyed my stay at this location. They were very considerate of my request. And even surprised my mother with a HAPPY BIRTHDAY wish. I thought that was sooooooo kind of the front desk. My family definitely enjoyed the oceanview and the outdoor pool. We even got drinks from their inside bar. Two thumbs UP for this hotel

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very courteous staff and comfortable remodeled rooms

By

سبتمبر ٢٨, ٢٠٢٠

First time at Surfside beach and looking for a oceanfront property. Have stayed in many Holiday Inns in the past and never been disappointed. This one was no exception. Staff was wonderful, very helpful and accommodating. Room was clean and recently remodeled. Restaurant was nice and roomy - loved the decor. Prices were reasonable and food was really good. Spent time on the beautiful patio and in hot tub. Only recommendation would be to improve wifi speed and range. Otherwise had a great time and have already recommended to friends.

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Clean and very comfortable bed

By

سبتمبر ٢٧, ٢٠٢٠

club

Very happy with all the services and accomodations
I would stay there again

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Needed to Get Away During Covid

By

سبتمبر ٢٧, ٢٠٢٠

platinumelite

These are definitely trying times. My husband and I really needed a break even though covid is looming. We really wanted to hit the beach but had fears about contact with large crowds. We decided to book a quick vacation on the beach at one of our favorite hotels. When we arrived we saw signs reminding guests to wear masks, markers were on the floor to show six feet for social distancing. The front desk has shielding up, pens for individual use only....I could go on. Essentially the hotel did its part to assist with the safety of their guests and I really appreciated their effort. The room was clean but we did still use clorox wipes and wiped down our room before we settled in, for our peace of mind. Our stay was great, we relaxed as intended and the beach was fabulous. This hotel got it right and that means a lot during the pandemic.

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Wonderful and Relaxing

By

سبتمبر ٢٥, ٢٠٢٠

club

I originally came down from Delaware to get away from the stress of my environment to visit an old friend. But from the time that I walked into the hotel and met the staff, they were extremely friendly and sweet. I also needed to get away because I was dealing with a lot grief recently and every single person that worked at the hotel treated me like a family member and tried to make my day better. I would 100% recommend the hotel to anyone as well as stay there again whenever I come back!! :)

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Quiet stay

By

سبتمبر ٢٤, ٢٠٢٠

club

Great staff and service, go out of their way to ensure you are comfortable with all aspects of your stay

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Wedding reception

By

سبتمبر ٢٣, ٢٠٢٠

platinumelite

the staff was amazing and did a great job with everything i don't think they could have done anything different. Nandine Thiel did a wonderful job and was there if we had any questions amd her partner Leslie was very helpful also i would tell anyone to have a reception there that os traveling or not was very satisfied. I was a little upset the hottub was down most of our stay and would have liked to have a microwave so didn't have to leave my room to warm up food.Oh and your food was very good loved your Surfside burger and the reception food was great I'm picky with mashed potatoes and yours was very good and the fish was very yummy

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great service

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سبتمبر ٢٣, ٢٠٢٠

we really enjoyed the hotel. Bartender, Chris, was amazing. He went above

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Great place to unwind.

By

سبتمبر ٢٣, ٢٠٢٠

club

With all the Covid19 stuff going on, this was the perfect place to relax and regain some focus. Thanks for making it a great weekend!

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Vacation

By

سبتمبر ٢٣, ٢٠٢٠

club

It was a great and relaxing time. The social distancing was great. The workers were very friendly.

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Staff

By

سبتمبر ٢٢, ٢٠٢٠

Cheri checked us in and she provided excellent customer service. She was awesome!! The hotel staff was very welcoming and answered any questions we had. It was perfect for our vacation and I will most likely stay here again in the future.

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Always a comfortable stay

By

سبتمبر ٢١, ٢٠٢٠

My hubby and I have stayed here many, many times and we always have a pleasant visit. The renovated rooms and lobby look terrific, our beds were soft, we had plenty of towels and the staff were very nice.

Because of COVID all of the informational books and pamphlets were removed from the room which was slightly inconvenient. We had planned to order room service more frequently just for safety purposes but I don't believe they were offering room service. We didn't look into the matter, we just ended up ordering pizza.

We will definitely be returning next year for another stay at this hotel, when hopefully COVID is a distant memory.

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