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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
62%
推荐此酒店

整体体验

3.5

基于 71 评论
62%
推荐此酒店

Ratings Breakdown

71评论

  • 5 星级
    24
  • 4 星级
    20
  • 3 星级
    6
  • 2 星级
    10
  • 1 星级
    11

My'chele jones

By

2021 七月 10

I really loved the service it was wonderful the staff...... Was great from checking in to checking out they made sure I had everything I needed

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Eric saved the experience

By

2021 七月 10

Our check in date was met with the air conditioner not working so we had initial trouble with customer service accommodating us. Until we talked to Eric. He was absolutely the best in customer service and what you want in an employee. Because of him we were able to adjust our reservation and he assisted us throughout our weekend stay. Resolved all our problems. Thank you Eric!!

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NO AIR

By

2021 七月 08

club

The air conditioning was not working and room was very warm. the parking is awful we couldnt find a spot in the garage and had to park at the public parking lot. The room was nice and clean just very warm. took about 10 minutes for the shower to give hot water..lol. It was within walking distance to attractions and the pool was nice.

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Room had no air conditioning nor housekeeping services

By

2021 七月 08

The Hotels external area outside was dirty with loiters. The air conditioning in the room did not work. Housekeeping did not clean my room once. Bar/restaurant was only open selected times.

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Lack of cleanliness

By

2021 七月 08

If you have children, do not stay here. No working fridge, no microwave in room. Filthy rugs in rooms….stains on bed and shower curtains.

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Poor

By

2021 七月 07

My stay was horrible at the Holiday Inn. I would never stay again. I had a horrible experience. My room smelled liked smoke, I found cigarette buds on the floor. House keeping did not clean the room during our stay. The property advertised that parking is $25 when it is really $30. Parking is not always accessible to residents due to the parking lot being over capacity. Overall the service was horrible.

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Satisfied Customer

By

2021 七月 07

The staff are what made my stay pleasurable. Thanks to everyone there.

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Just Don't

By

2021 七月 07

club

Don't waste your time or money. You will only be disappointed. Unclean facilities, unprofessional staff, non-working facilities...

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Nope! Don't do it!

By

2021 七月 06

club

Woooww....where do I begin? Finding the parking garage was a nightmare. Once i got in there....how do I describe this...? TRASH! JUST TRASH parking!! Spaces are TINY, it stinks, construction everywhere, can't figure out where to get to the hotel!! Then let's talk about the elevator! Only two worked! Do you know how long it took to just go from my room to the lobby??!! Too long! There was a lady at the front desk(I won't say her name) but she was rude until she realized I was an IHG member and THEN decided to be polite! That's not ok. You should be nice to everyone. Getting food there is horrible....the pool looked so dirty too!!

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Not the holiday inn experience I’m use to

By

2021 七月 06

This was definitely not the experience I expected or am use to. Maybe they will improve in the future, but I was not impressed and even shortened the trip because of the experience.

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DO NOT STAY HERE EVER

By

2021 七月 06

club

Homeless roaming the hotel. Stay does nothing about it. Stated they have an agreement with the city. Vomit stains throughout rooms. Hair in sink found when entering the room. Picture on site of pool are a joke. It is gross.
Left in the middle of the night after paying and went to another hotel that starts with H. That was so much better.

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Nice hotel but needs improvements

By

2021 七月 03

Lobby was spacious, staff was courteous . Parking garage is difficult to navigate and there is water throughout the green level which is where we were supposed to park.
Outside the hotel there were loiterers who were there all day and night and the area was unkempt.
The AC did not work , there was a mobile trailer pumping AC into the hotel and it was NOT working . There was a heat wave and the temperature in our hotel room was a humid 78 degrees so we left early because we could not sleep.

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