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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
89%
推荐此酒店

整体体验

4.3

基于 1852 评论
89%
推荐此酒店

Ratings Breakdown

1852评论

  • 5 星级
    1125
  • 4 星级
    442
  • 3 星级
    135
  • 2 星级
    67
  • 1 星级
    83

holiday inn LAX Buena Park

By

2021 七月 01

I really do appreciate all your staff but like with all businesses you have some that stand out!!! La Flesh, Stepani and Marilyn were so very nice and professional. They really made everything perfect for my birthday stay on 06-27. Thank you so much ladies

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Horrible experience

By

2021 六月 29

club

I have stayed here many times before with family members and this was the worst experience! I was not happy at all with my stay at all. I requested to have my room cleaned and it was not. I then requested towels and it took almost an hour and I was brought 2 towels with loose strings and stains. They looked like rag towels and I was brought a bath rug. I was there with my mother and toddler and it was just a disappointing experience. As well the clock was not working properly. See video attached

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Business as usual.

By

2021 六月 29

platinumelite

Very comfortable and accommodating. No problems at all.

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Not Real Happy

By

2021 六月 25

Made reservations far in advance for two rooms. However, only one room was ready when we arrived about 4pm. It took about an hour for the second room to be ready. My biggest issue was that while there was a coffee maker in the room there was no coffee or the items necessary for coffee. This was even more important because no coffee was available downstairs unless you went to the restaurant.

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Great Visit

By

2021 六月 25

Nice room and great service! Also, the location was convenient to the freeways and restaurants.

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Comfy

By

2021 六月 24

Looking forward to my next visit next week. I hope to have the same experience

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bad managment

By

2021 六月 23

platinumelite

Javer the manager is very rude especially in this rude world we live in you would think he'd be a little more kinder.

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Not the newest/fanciest, but friendly and comfortable

By

2021 六月 21

I had a comfortable and smooth experience staying at the hotel during a work trip. The hotel is a little dated and I found the parking and the distance between the dining area, room, and parking (somewhat secluded and behind the hotel) to be a bit of a hassle, but that was really the extent of the downsides. Staff were all friendly and helpful. The room was quiet and clean with a comfortable bed that provided good rest every evening. Breakfast was consistently tasty and service was great!

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TV remote not working

By

2021 六月 18

platinumelite

I reported to the front desk about the non-functioning tv remote control. Yet, after 2 days, the replacement had never came.

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so-so

By

2021 六月 18

platinumelite

housekeeping was sorely understaffed. stayed five days, had to request that the room be made up three times, never got more soap or shampoo.

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Dirty room or nasty floor

By

2021 六月 18

club

I would never stay there again I don’t feel you can do the AAA discount if you can’t have breakfast a manager was kind of rude I never had towels at the swimming pool or hot tub and they just let riffraff come in swimming pools

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Holiday Inn Buena Park

By

2021 六月 17

Great Service from the staff. Carpet and bathroom can be cleaner.

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