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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
87%
推荐此酒店

整体体验

4.3

基于 2020 评论
87%
推荐此酒店

Ratings Breakdown

2020评论

  • 5 星级
    1194
  • 4 星级
    470
  • 3 星级
    172
  • 2 星级
    74
  • 1 星级
    110

Hotel is Very Clean

By

2020 十一月 12

I saw how well the staff maintains cleanliness. During this COVID crisis this is the most important and they were exceptional .

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Great property in a great city!

By

2020 十一月 11

Hotel was very clean, and conscious of Covid safety. Location proximity to downtown Burbank is great. EZ walk to anything. Room was clean, and quiet.

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Great Hotel, close to Hospital

By

2020 十一月 10

We stayed at this hotel 4 times this year due to my daughter having surgery at Keck Medical Center, which is relatively nearby. Our experience here was overall very good. I felt safe and comfortable here. The staff were attentive and professional.

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Great Staff!

By

2020 十一月 09

platinumelite

Arriving the staff was friendly and helpful. They got us checked in and gave great suggestions for activities and food. Rooms are very clean and quiet.

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Big name hotel!!

By

2020 十一月 05

My family always choose Holliday inn every time we travel, and I always have good experience except this stay it turn me off. Start with when we arrive my friends ask a person who about to check us in and she have call herself manager on duty that how far is Santa Monica from hotel? She replied with No and walk away then ask someone else to check us in. That was so rude and she should not promote or get hire at this position. And then on second night we call to ask for glass and wine opener staff who pick up phone said she don’t have anyone stay in our room( super confused cause we call from room telephone) and of course our request never respond. Even next night we walked to front desk and ask for staff to help us get a wine glass she refused to help and told us to walk to the kitchen cause they are not the same. And when we walk there we saw a guy have name tag with Holliday logo in so we ask him if he is not part of hotel like the front desk said, and he said nope they are the same so at this point make us feel so disappointed on their customers service. We have all people name and we will report those to cooperate and also better business bureau cause this is unacceptable!!!

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Wonderful stay

By

2020 十一月 04

club

The staff was very kind and helpful. attentive to safety precautions and considerate

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Small issues

By

2020 十一月 04

Found a curly black hair in my shower as I got in to bathe, not cool. The rooom was very comfy and I will visit again. Please make the fridge colder. my beer the next day was barely drinkable the next day. ADD VENDING MACHINES TO EACH FLOOR. Holy moly.

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Escapada de Fin de semana

By

2020 十一月 03

platinumelite

Estoy en un viaje de trabajo al Norte de LA y el fin de semana me escapé para visitar la ciudad, me hospedé en el hotel de Burbank y fue muy grata mi sorpresa al conocer las instalaciones. Son excelentes, el colchón muy cómodo y la estadía en general muy agradable.

100% recomendado.

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Comfortable beds

By

2020 十一月 03

Overall it was a great stay. No problems. Staff were pleasant.
Very comfortable bedding.

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OK

By

2020 十一月 01

Typical Holiday Inn, except that parking is in a garage with no direct access to the room block, making unloading luggage difficult. When I was trying to get mine through the key-operated sliding door, a concierge/bellboy rudely demanded that I must wear a mask, instead of offering to help me get my 2 large suitcases through the door. Then I had to leave them to go and park. Also, the food in the restaurant - take out only, due to the ridiculous Covid rules - was WAY overpriced, as were the vending machines. Otherwise, it was OK, and in a nice location, with easy access to the freeway.

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Highly recommend

By

2020 十一月 01

I use this hotel every time I visit Burbank, ( several times a year). The staff is always friendly and helpful, the facility is always very clean. It is located close to any kind of food you like, but if you dont want to go out, they have very good food at their restaurant. I would highly recommend it for your next visit to Burbank, I know I will return for my next trip.

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Friendly staff

By

2020 十月 31

We love this hotel always are go to when in Burbank

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