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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
86%
推荐此酒店

整体体验

4.2

基于 1356 评论
86%
推荐此酒店

Ratings Breakdown

1356评论

  • 5 星级
    680
  • 4 星级
    400
  • 3 星级
    152
  • 2 星级
    71
  • 1 星级
    53

Excellent stay

By

2020 十月 28

Excellent stay despite the slightly outdated decor

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Seaside hotel

By

2020 十月 28

You would think been next to the coast you would get a decent portion of fish with your meal. Mine was tiny and the tail end.
Cost expensive.
This is the only thing that put me off the hotel. Everything else was great. I was so hungry and tired I could not be bothered to complain about the fish.

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Bad service for dinner

By

2020 十月 27

Took 2hours to get served and the menus were not complete! Ended up eating in are guess rooms at 11.00pm with three children who were tired and fed up! A lake of staff and a very bad experience.
And the food was cold and dry. The children got chips insted of mach ... dried cold peas and no gravy! They went to bed with a empty stomach.

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Relaxing post lockdown stay

By

2020 十月 27

This was our first hotel stay as a family of five. We had been booked into interconnected rooms which was appreciated. The rooms were spotlessly clean and had the usual choice of tea and coffee. Soap, shampoo and conditioner now comes from dispensers on the wall rather than little bottles, so much better for the environment. The shower had lovely pressure and the temperature was good, much needed after a long drive.

The bed was comfy, and we all got a good night's sleep. You can prebook a table for breakfast or dinner using a qr code linked app.
Breakfast offers a selection of hot and cold food. The cooked breakfast and toast are served by the chef, the cold options (cheese, fruit, yoghurt, pastries, cereal) are all available in individual packets. Tea and coffee comes from the machine. There is a one way system and it all worked very well. Staff are helpful and people are maintaining distance. The hotel is popular with young families and we are really well catered for.

The gym and swimming pool can now be booked by hotel guests, but we didn't try this option. Rooms are also serviced daily. All in all for our first post lockdown hotel stay it went very well and we had a relaxing time.

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Amazing Holiday Inn :D

By

2020 十月 25

club

I am overwhelmed with such amazing customer service many times I came back to my hotel room really so loved and welcomed with such kindness in one of my lowest times of my life such compassion a listening ear when I was having breakfast/dinner when honestly I was emotionally going through my own battles.

Management have been fabulous to the front desk to the chef waiters/waitresses and housekeeping very friendly helpful such a wonderful team.

I have never stayed in a hotel where I have felt so cared and loved for in such a selfless way Thank you so much!!!!! :)

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Clean room, friendly staff

By

2020 十月 22

The room was clean and the staff friendly. The hotel is situated next to a very busy road with a roundabout outside . Our stay was spoilt by the road noise making it impossible to get any sleep with the window open. We had a ground floor room on the corner, if we stay again we will ask for an upper floor room at the other end of the hotel away from the roundabout. We did not ask to move as we were only staying for 3 nights but we would have had to if it was a longer stay.

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Comfortable Bedroom. Thin Walls

By

2020 十月 20

A beautifully decorated hotel, easy to park, very clean and professional staff. We stayed on the ground floor but had neighbouring guest noise. The walls are thin, we felt the guests were only talking normally and would not stay again for this reason.

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Overnight stay with family

By

2020 十月 14

Great hotel and great service throughout. Very clean too.
Main beds are perfect. Sofa beds can be improved a little.
Awesome and very clean and sanitised Gym.

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Very good hotel

By

2020 十月 14

This hotel is located between Southampton and Portsmouth so is a great location for those going on a cruise, ferry or wanting to shop at Gun Wharf Quays.

The room was fine and did what it needed only small complaint was bed was uncomfortable

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October 2020 Stay

By

2020 十月 13

club

Friendly and welcoming staff, clean through out, good stay.

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Good room, great stuff

By

2020 十月 12

Great stay, really helpful staff.
Food was hit and miss.

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Great hotel, clean, friendly staff and very COVID proficient

By

2020 十月 07

Can't fault the place. The staff were amazing and so helpful. The recently refurbed area downstairs is lovely.
Everywhere was clean and very comfortable.
Definitely recommend.

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