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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
84%
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整体体验

4.1

基于 1557 评论
84%
推荐此酒店

Ratings Breakdown

1557评论

  • 5 星级
    763
  • 4 星级
    451
  • 3 星级
    184
  • 2 星级
    92
  • 1 星级
    67

Overall good experience

By

2022 四月 21

club

Hotel facilities were good, jacuzzi didn't work but overall good experience. Would be good to let the guests know that the price of breakfast buffet will increase if bought next day morning so that customers can decide. I did inform the reception but was charged £16.90 per adult but the lady when i checked in told us £10 per person.

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Fareham visit

By

2022 三月 28

As a spire member I visit a lot of IHG hotels and I rarely write a review but this hotel and service was so good that I wanted to recognise that.

Lovely room, gym / pool and bar areas. Only ate breakfast but it was lovely. Had a few drinks at the bar and the two ladies who served us were lovely.

Loved this hotel, had to get a taxi into town which the hotel organised, but will definately stay again.

thank you

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Not as requested and staff not listening?

By

2022 三月 10

Been IHG member for years and requested not to be near stairs/lifts, when arrived we are next to noisy stairs? Much later was moved to a better room. Also when at the front desk asked not to put a holding amount on my card but the Agent still went ahead with it ,messing my credit card account up ?

We will not be returning and do business around thsi area.

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Superb stay

By

2022 二月 22

club

Stayed at this hotel many times. Had my first stay for 4 years and the hotel and staff seem to have undergone a complete refurb. It has always been a great place to stay but the service this time seems to have improved greatly. The restaurant has had a refurb and is now light, bright and colourful- much better, there are many more options at breakfast including lots of healthy and gluten free choices. Staff are super friendly and eager to help. Have booked again for my next stay!

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Holiday Inn Fareham

By

2021 十二月 20

platinumelite

Excellent as always with IHG hotels. Clean rooms, friendly professional staff.

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The hotel has really gone down

By

2021 十二月 16

platinumelite

Used this hotel many times visiting family. This time it was a total let down. Very poor service in the restaurant being disabled I wanted wine brought to the table but I was made to go to the bar and collect my drink. This is not customer care

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Convenient, quality room,reasonable price.

By

2021 十二月 13

platinumelite

Have been using this particular Hotel for many years, the quality and friendliness has not waned. It is conveniently situated for both business and pleasure with the added bonus of a spa. The room had excellent facilities with one of the most comfortable beds ever.

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Ihg fareham

By

2021 十二月 12

Hotel has ample parking located off a round about and easy to get to, it has leisure facilities. Resteruant and bar facilities are good and staff are friendly. Rooms are good however the one I was in was looking a little tired in places, over all a good experience for the 4 das I was there

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Watch out for the parking catch!

By

2021 十二月 10

There is a ridiculous parking arrangement at the hotel and no advice Is given about this to customers. ParkingEye operate the parking area and will send a hefty fine. This is not something one expects when booking a hotel or arriving after a long drive. Not recommended,

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Excellent stay.

By

2021 十二月 09

club

Friendly helpful staff. Clean and comfortable room. Very good value for money!

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Poor quality food and poor service in the restaurant

By

2021 十二月 08

club

We had a very poor experience and even though eventually the second manager agreed to remove some of the dinner charges from our final bill it did not make us feel very valued. The you will find breakfast much better and I will be there to make sure everything is ok was another set of empty promises. I would advise that you stay somewhere else. But if not you find somewhere else to eat

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Great service

By

2021 十二月 08

Was a lovely stay over enjoyed every min beds so comfortable very clean staff was friendly would recommend this hotel again

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