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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
79%
推荐此酒店

整体体验

3.9

基于 1412 评论
79%
推荐此酒店

Ratings Breakdown

1412评论

  • 5 星级
    582
  • 4 星级
    433
  • 3 星级
    180
  • 2 星级
    120
  • 1 星级
    97

Enjoyable Stay

By

2019 十一月 14

Stayed for 2 nights with sister, we had Theatre tickets for Phantom of the Opera, which was fantastic. Our room was basic but very clean and warm, too warm at times but we just turned down radiator. Shower (in bath) was powerful and water was always warm. Breakfast was good and filling, but the only gripe here would be WARM PLATES please. Staff are always very helpful, as well as all guests we came across in lifts.

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Love IHG

By

2019 十一月 12

This hotel was great. Good service, nice people, and great location. Close to everything!!!

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床铺舒适,服务一流。

By

2019 十一月 11

club

网络不错,床也属实,晚上也安静。 但是第二间房的隔音不是很好。要是有些充电用的USB接口最好。

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Great location

By

2019 十一月 10

Good location pleasant room good facilities , nice breakfast and friendly staff.

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Comfortable stay

By

2019 十一月 10

club

Great location, lovely hotel with welcoming staff, great restaurant facilities

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Junior51

By

2019 十一月 07

Well I have to say in was
Memorable.... I won't forgot this holiday Inn.
Two people help housekeeping Manager Margaret.

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Lovely Hotel

By

2019 十一月 07

We stayed here for a belated 80th birthday trip for my mum and had a great stay at this Holiday Inn.
From the lovely staff who dealt with us including the gentleman who kindly looked after our bags before we could check in and also when we checked out.
The room was clean and comfortable with a surprise of being upgraded to include extra toiletries and drinks.Our experience certainly didn't match some of the reviews we read about rude staff and shabby interiors!!!
The location was excellent as only a few mins walk to Oxford Street where we wanted to do some Xmas shopping.

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Great breakfast

By

2019 十一月 06

club

My stay was not great due to a faulty AC unit.

The room itself was very stuffy an uncomfortable.

The hotel smells old and musty.

The location is great.

The price for the night was fair.

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Severe communication problems

By

2019 十一月 06

Had major issues communicating with the staff as their English was so poor. Check in was fine but trying to order a drink at the bar was ludicrous. Dinner was a nightmare....order was completely wrong and trying to explain to staff that it was wrong was impossible. After dinner I left my glasses on the table....we were the only people in the restaurant.....but when I returned to collect them nobody had seen them. That’s a £285 pair of glasses disappeared into the ether!! Breakfast was nice apart from we ordered poached eggs and they took 35 minutes to come despite the restaurant being relatively empty!! Trying to check out was impossible as the man at the desk had absolutely no grasp of the English language. On the plus side the hotel is conveniently located for Oxford Street shopping!!

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noisy, dirty, bad service and overpriced, the worst IHG experience

By

2019 十一月 04

platinumelite

1. Waked up every night in the shock of someone trying to open my door lock. Very insecure feeling!!
2. shabby room
3. unhelpful staffs, have to ask several times to get the basic things you needs like hair blower and refrigerate
4. dirty carpet
5. overpriced! It's like a one star hotel charging a 4 star hotel price.
.

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Mauricio - Chile

By

2019 十一月 02

Welll located close to Oxford street, nice service specially concierge

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shops nearby

By

2019 十一月 01

club

The hotel was extremely convenient for Oxford Street shopping and to the London Palladium Theatre (the main reason for our stay). We had dinner and breakfast included and the dinner was of good quality with large portions. We booked very early and had a very good price including the food so all in all we were very happy with our stay.

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