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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
89%
推荐此酒店

整体体验

4.2

基于 1323 评论
89%
推荐此酒店

Ratings Breakdown

1323评论

  • 5 星级
    746
  • 4 星级
    331
  • 3 星级
    97
  • 2 星级
    87
  • 1 星级
    62

Rooms a little dated

By

2020 十二月 15

club

Overall a decent stay, staff was friendly and helpful. Only issue was the beds, mattresses were sagging and room is a bit dated. Also do to Covid none of the amenities were available.

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Business to another big city

By

2020 十二月 05

Loved the hotel. Even during the pandemic, the staff treated me as nothing was going on. Made me feel at home and safe.

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Bathroom full of hair, freezing room and moldy smelling.

By

2020 十一月 23

club

It is hard to enjoy a place to sleep when smell mold or old!! Bathroom disgusting as had hair all over and looked dirty. Room freezing cold and room smelled and looked like no one had been it for awhile. Your staff was very kind and put us in another room without an issue, so kiddos for nice customer service that you have taught them. But how disgusting the room was, hard to not look for all other issues of uncleanliness. The pool looked ok but was that only on the surface. I tried to stay positive on the situation as I paid ahead of time for the room (hefty price), but as a nurse that works close with Covid, was so reluctant to stay. I did not see staff washing or helping their hands either. You have some great staff but the cost will not come and stay again. Do sorry

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Staff is Excellent

By

2020 十一月 22

Heidi and her team are FANTASTIC. Very helpful and always have a GREAT ATTITUDE. Great place to stay. Everyone makes you feel WELCOME.

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Excellent

By

2020 十一月 17

club

We had 6 12 year okds for a birthday party overnight and a different room for the second night. Great help from staff getting into second room early and easily to simplify the shift of luggage etc for us. Pleasant staff. Kids loved the water park. Food was spendy but good. Clean throughout facility.

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Quick getaway

By

2020 十一月 11

Pools seemed a little dirty. But overall the Water Park was fun.

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Needs a Face lift

By

2020 十月 31

The staff was very nice and did everything in their power to take care of me. The hotel was a disappointment. Dated and tired in serious need of a reno. The room had a mold smell in it. It was very irritating there was nothing on their site telling me nothing within the hotel was open. No pool, hot tub, food, exercise room nothing! Not even a coffee maker in the room! I would probably not stay here again.

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Nice hotel.

By

2020 十月 30

Stayed here several times. Friendly, nice place. We have enjoyed the staff, room and food.

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Great room for the price!

By

2020 十月 30

platinumelite

Very nice room for a great price! Staff were very friendly and helpful with my needs. They recommend a great place to eat and some other attractions in the area.

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Nice Hotel

By

2020 十月 26

Due to COVID, the restaurant, bar, and pool were closed. This is a nice hotel, friendly staff and clean rooms.

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Low Lighting in Waterpark/Uncomfortable Beds

By

2020 十月 25

As soon as the sun went down, the little kid area of the pool was very hard to see. It seemed as if a row of lighting was out.

I did love how quiet it was!

The beds seemed to be older and were pretty uncomfortable.

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Great Stay

By

2020 十月 22

platinumelite

Great service and always very clean!! Will be coming back

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