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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
80%
推荐此酒店

整体体验

3.9

基于 1669 评论
80%
推荐此酒店

Ratings Breakdown

1669评论

  • 5 星级
    651
  • 4 星级
    565
  • 3 星级
    211
  • 2 星级
    114
  • 1 星级
    128

Could not get into the lounge

By

2022 七月 03

Our room keys could not enter the lounge even though we paid for it

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Only useful because of location

By

2022 六月 30

Small rooms and complete lack of service from staff do not expect value for money. Most staff either indifferent or Incompetent. Take the time to find somewhere better welcoming of guests.

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Good location, air conditioning not powerful, but decent overall

By

2022 六月 28

Overall this was a pleasant stay. Once my room was changed to the room I actually reserved, my view of the hotel itself improved. The staff was polite but questioned me a few times about the room issue and when I persisted and continued explaining they kept looking through my reservation and determined I was correct about what I reserved and what another staff member compensated for me. It was unusually hot when I was there, 90+ degrees F, and the air conditioning on the coldest and highest setting was not very cold to the point I woke up sweating 2 of my 4 nights.

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Great Hotel in front of Gare Du Nord.

By

2022 六月 24

I was welcomed at the front desk as a valued customer. they recognized my loyalty level and upgraded me to a better and silent room. The Room was spacious and i had a great stay.

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Localization

By

2022 六月 21

Good localization. In front of a big train station…..

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Great location, staff need more training

By

2022 六月 20

Good clean hotel, good location. But staff need better training on trim rates and directions. We were also locked out our room for one night without our clothes or toiletries as the keycard did not work. We weren’t given any help or refund

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Excellent stay near Gare de l'Est

By

2022 六月 20

Very nice hotel near gare de l'Est and Gare du Nord with Metro station just outside. Nice breakfast but missing fresh omelette and very nice staff. Full recognition of my Platinum status with free upgrade to a beautiful suite with an amazing view.

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Good, room for improvement

By

2022 六月 20

The staff at reception were helpful and efficient.

The hotel seems to have been refurbished with a little too much emphasis on minimalist modernism rather than on comfort. My room was good in these terms but lacked really comfortable chairs, perhaps there wasn't enough space to fit some nice chairs in. The washbasin was too shallow and the stopper system didn't work = waste of water. The air conditioning was too high and couldn't be controlled. There were no USB sockets for mobile charging.

Breakfast was good, but the coffee and tea system was something of a hassle with slightly complicated machines. The choice of teas should be reviewed. what about some Earl Grey, English Breakfast, Peppermint, or even Tetley's?

The staff were very helpful and effective when I accidentally locked my keys inside my suitcase.

Given the increased price since my last visit this stay wasn't such good value for money.

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Issues made for poor stay

By

2022 六月 18

platinumelite

Basin leaked so woke up to puddle. Tv in bedroom did not work. Could not get drink from bar as closed early. Overall a poor experience and value at expensive room rate even in a suite. Staff on strike room not cleaned and issue other than basin not sorted out
Only positive is location of hotel near railway station

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Good location

By

2022 六月 16

Good location.Room bit cramped.So was the toilet.Air con doesn’t go below 19degrees.Breakfast poor quality.Reception staff could be better.

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Excellent location in Paris

By

2022 六月 10

Excellent location across Gare de L'est. As an IHG rewards member

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Great price and location.

By

2022 六月 08

This hotel has great access to public transportation- to both the north and east train stations and the metro. There are a couple of convenient restaurants near the hotel. Clean, quiet, and affordable.

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