由于长时间无操作,您的会话将在5分钟内0秒后过期。 保持登录状态
您的会话已过期。请 登录 您的账户
宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
75%
推荐此酒店

整体体验

3.9

基于 1234 评论
75%
推荐此酒店

Ratings Breakdown

1234评论

  • 5 星级
    603
  • 4 星级
    275
  • 3 星级
    134
  • 2 星级
    103
  • 1 星级
    119

Horrible hotel close and did not notify me

By

2020 十一月 17

I arrived at the hotel to find it was closed. When I contacted IHG “Customer Care” line they tried calling the hotel to see what’s going on and could not get in contact with them. Was told he would get his manager involved to try to find out what’s going on

阅读更多
收起

This hotel is closed sown

By

2020 十月 27

This hotel is closed down for while do not book. We drove from LA and after 6h of drive you see hotel you booked is closed down it’s awful feeling.

阅读更多
收起

Closed

By

2020 十月 22

platinumelite

This property was closed - not in service. I had made this reservations months prior. No one contacted me. Very disappointed Platinum Elite member

阅读更多
收起

Beware!

By

2020 十月 07

I booked 2 months in advance. I arrived after a long plane ride to find the hotel is no longer open. FURIOUS! I proceeded to call customer relations. That's what they call it. I had no relations. The several people I talked to barely spoke English. Very hard to converse with! Come to find out the property had been closed 5 months before I booked a room yet I was able to. No correspondence to inform me of their mistake. This survey asked to rate my stay!! What a joke! They found us a room at another hotel with not enough beds and the price was higher yet they wanted me to pay more. Again, what a joke. No thanks. I stayed at a different chain. No longer a fan of IHG.

阅读更多
收起

WORST

By

2020 十月 03

They closed their property and didn't even BOTHER contacting people who had reservations. Nice to show up to an empty property after traveling all day and having no place to stay. THANK YOU HOLIDAY INN! I will NEVER book with them again

阅读更多
收起

CLOSED DOWN WITHOUT NOTICE

By

2020 九月 08

platinumelite

When my son and I arrived at this property for our reservation, we were very surprised and disappointed to find out that it was closed down with orange cones across the entrance lane and the phone number had been disconnected. We had been traveling over 800 miles by car that day so that made it an even bigger disaster for us as we were ready to relax.

I made the reservation online only a few days prior to our arrival, so that was the frustrating part along with no communication from IHG that this property was no longer available.

阅读更多
收起

Property was closed upon arrival

By

2020 八月 20

When I got to this property the whole perimeter was taped off tried contacting the property phone was disconnected super disappointed that the system let me make a reservation for a property that doesn’t exist and even more disappointing is trying to get a hold of somebody at IHG

阅读更多
收起

Great value, great service

By

2020 四月 13

club

Overall, this hotel was a great choice for me. The customer service was top notch, location was convenient and the room was comfortable. My only disappointment was there was no ice available (I’m sure due to covid-19), the toiletries on the bathroom were not full or fresh/new. But it was comfortable and quiet.

阅读更多
收起

Fantastic front desk service

By

2020 四月 01

club

Friendly and very quick, Brandon should teach all of the Hotel just how this job is done. Fantastic.

阅读更多
收起

Late arrival

By

2020 三月 30

I arrived late, around 11:00 and departed around 7:00

阅读更多
收起

Holiday Inn in era of Coronavirus

By

2020 三月 26

club

My family and I stayed in the Holiday Inn for the first time on a recent trip to the Phoenix area. We enjoyed the short visit in a hotel that was clean, quiet, and relatively comfortable. I say "relatively" because I found the bed a little uncomfortable. But the only real disappointment was the complimentary breakfast: there was none due to the restrictions currently in place due to the Coronavirus pandemic. We were given sack breakfasts, which, under the circumstances, were acceptable but not terribly exciting.

阅读更多
收起

Amazing Stay

By

2020 三月 24

club

Such an amazing place to let go and relax would love to try an upgraded room with a jaccuzi bathtub

阅读更多
收起