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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
85%
推荐此酒店

整体体验

4.2

基于 707 评论
85%
推荐此酒店

Ratings Breakdown

707评论

  • 5 星级
    384
  • 4 星级
    182
  • 3 星级
    67
  • 2 星级
    48
  • 1 星级
    26

Way below good enough

By

2020 九月 16

club

Just not good enough in terms cleanliness, upkeep, basic amenities and customer service for a branded Holiday Inn

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Great place

By

2020 九月 16

Clean, friendly staff beautiful area. Great breakfast. Wonderful location. Great for families big and small. You would not be disappointed by staying at this location.

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Great Value and relaxing stay

By

2020 九月 14

club

Very nice stay and very comfortable. From the check in to the end of stay very pleasant staff . Pool needs an upgrade but a very refreshing after riding.

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Excellent Service

By

2020 九月 12

We stayed during Covid 19 the hotel was maintained clean, staff were available to accommodate requests for room amenities etc. We extended our stay by 3 nights just because we were comfortable with the hotel, staff, and location for our activities.

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Excellent service, good rate, comfortable room

By

2020 九月 10

club

The major point of my satisfaction staying at that hotel was the super professionalism the welcome clerk offered. Julie is very helpful and amicable. The room was clean and very comfortable.
I did enjoy my stay !

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Excellent room and great service

By

2020 九月 10

club

Very nice, quiet room with a very comfortable bed. Easy check-in and out. Staff was very friendly.

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5 star price for 1 star value

By

2020 九月 09

When we checked into our room, we were told it was clean and ready. It was not! There was dried vomit on the bedskirt and toothpaste splatter on the faucet and mirror. Absolutely appalling! I was also overcharged 282.00 for ONE night! My daughter had booked this hotel as part of my birthday celebration as it was close to the wine tour company we had chosen. Absolutely awful experience! I alerted the front desk of the dirtiness of the room when we left for the wine tour. Upon arrival back, I had expected a room upgrade at the very least which we did not receive. I was also charged 282.00 for ONE night! I could've stayed in a beautiful hotel on the water or main Kelowna for that price!! Spend your money elsewhere especially if it's a special occasion!

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Nothing has changed in 20 years

By

2020 八月 29

platinumelite

I stayed at this hotel 20 years ago and it was quite nice. It was a great memory staying there. However this time it was quite obvious to me that nothing has changed in those 20 years. The carpeted floors are disgusting. The stairs in the hotel smell horrible and the pool is starting to fall apart.

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Needs to be renovated

By

2020 八月 26

Room was very tired, broken sinks, shower door and need a fresh coat of paint. Not typical of Holiday Inn so was taken back.

Front counter help was good and staff courteous but the facility itself was really not good. In addition, had COVID restrictions but had hit tun functioning and was continually packed.

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Overnight

By

2020 八月 24

Room was not clean even by normal standards. Found litter on the floor. Room was old and shabby.

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Buen Hotel pero pueden mejorar

By

2020 八月 23

El baño de la habitación no estaba limpio, la cortina de la ducha estaba mi sucia y olía mal.
Si obligarán a los huéspedes a usar la máscara siempre que estén en áreas comunes, sería mejor para todos y más cómodo y seguro.

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Great Service hotel very outdated!

By

2020 八月 22

club

This was last minute decision to stay in Kelowna and this was one of the only few motels left with availability. The service was great but the motel itself was out of date, had a funny smell and was not very clean. We found a large spider on the side of the bed when we pulled back the sheets which we took care of but kinda ruined the rest of the stay for us.

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