Ihre Sitzung läuft wegen Inaktivität in 5 Minuten und 0 Sekunden ab. Angemeldet bleiben
Ihre Sitzung ist abgelaufen. Bitte melden Sie sich in Ihrem Profil an.
Gästeberichte
Jeder Bericht und alle Bewertungen, die wir erhalten, werden überprüft. So stellen wir sicher, dass nur Berichte von Gästen veröffentlicht werden, die tatsächlich im Hotel übernachtet haben.
81%
Dieses Hotel empfehlen

Gesamterlebnis

4

auf Basis von 1412 Bewertungen
81%
Dieses Hotel empfehlen

Ratings Breakdown

1412Bewertungen

  • 5 Sterne
    682
  • 4 Sterne
    366
  • 3 Sterne
    161
  • 2 Sterne
    118
  • 1 Sterne
    85

Real home away from home with excellent customer service

By

5月 23, 2020

club

My wife and I have just spent a month in the Holiday Inn & Suites Alexandria - Old Town.
We are profoundly grateful to the hotel staff who made our stay at these difficult COVID19 times relaxing and enjoyable.
Special thanks to Bobby, maintenance engineering Manager. He treated us as old friends and went out of his way to make our stay as comfortable as possible. He is a genuine FIVE STAR employee.
We also want to complement the front desk personnel:Alex, Diamond, Mustafa and CarryAnn. They fulfilled all our requests in a timely manner with friendly, cheerful attitude. Thank you, Guys! We'll be back!

Mehr anzeigen
Weniger anzeigen

Holiday inn Alexandria

By

4月 17, 2020

club

No breakfast but was still charged for it. No workout room, not pool. I was also put in a room with a broken balcony door lock. The door kept blowing open due to the wind. I was also told by the staff I wouldn’t be charged but I was charged anyway and they refused to give me my money back.

Mehr anzeigen
Weniger anzeigen

Comfy beds and pillows

By

4月 10, 2020

Room was very clean and bed was very comfortable. My only issue was with the air conditioning. My room stayed hot the whole visit. Addressed it with staff and they said they would look into it.

Mehr anzeigen
Weniger anzeigen

Fantastic location

By

4月 08, 2020

Unfortunately everything in the area was closed due to the pandemic HOWEVER the hotel is just blocks away from the river and beautiful parks where social distancing could be adhered to easily. Staff was friendly even though they are no doubt concerned and stressed themselves. My workspace in the room overlooked the dog exit at the Gabel’s across the street ( lovely new apartment complex) so while working I saw wonderful parade of neighborhood pups and their happy owners. That was a plus for me!

Mehr anzeigen
Weniger anzeigen

Easy stay relaxed had fun. Slept well

By

4月 02, 2020

club

Not bad for the time. Completive price
Just in town for quick trip

Mehr anzeigen
Weniger anzeigen

Great Hotel

By

4月 01, 2020

platinumelite

Great Location close to Old Town

Clean Rooms

Great Bar and Food

Free Shuttle

Mehr anzeigen
Weniger anzeigen

Happy in Old Town

By

3月 31, 2020

Excellent stay. Will stay here again. Close to grocery store and restaurants. Within walking distance to water.

Mehr anzeigen
Weniger anzeigen

Room

By

3月 20, 2020

club

The room was clean and it smelled so good when I got inside. The staff was so professional and personal and business like. I had a great time at the Holiday inn, I would like to come back soon.

Mehr anzeigen
Weniger anzeigen

Great Business trip

By

3月 17, 2020

club

This is a excellent place to stay on a business trip. The workers were very cordial and polite. You had to travel a long distance to the workout area but it was worth the trip. I would highly recommend this to anyone traveling on business.

Mehr anzeigen
Weniger anzeigen

Friendly housekeeping staff

By

3月 15, 2020

Nice hotel. Good value for the location. Approximately a mile from bars and restaurants. Very easy to walk to.

Mehr anzeigen
Weniger anzeigen

Terrible Experience at a High Price

By

3月 15, 2020

club

Front desk did not tell us to pick up our breakfast coupons each morning. Front desk did not tell us how to exit the parking garage which costs an additional money a night. Once it took 5 minutes to get out of the garage. There was something gummy on the floor next to the toilet. The tray with the coffee maker and sugar packs had sugar granules on it. The first night across the hall a toddler or preschooler was allowed by his parents to run, stomp, make noise with the father joining in at times. This stopped at 10 p.m. as we were getting ready to call the front desk. The staff working the breakfast area were efficient/pleasant. Thursday's breakfast buffet, we had to wait for the meat, we were told the cook was late because of traffic, this was at 6:30 a.m.. The eggs were runny and the hash browns barely warm. Friday's breakfast buffet disappeared because of CO-Vid 19 which was a good thing. However, you were only allowed to pick 1 thing from the breakfast menu and not any sides etc. The fresh fruit, not cut fruit, and the pastries still could have been offered and served by the breakfast staff. There was plenty out at the buffet the day before. On Saturday morning the bacon seemed partially reheated from the day before i.e. very greasy and cold. The price of breakfast was in the cost of our stay and we definitely got the short end. Friday night was horrible. There were teenagers running, hitting doors, laughing etc. up and down the hallways this started around 8:30 p.m. on and off until after 11 p.m. and took 2 calls and a fifteen minute wait for hotel staff to arrive. Who arrived- a man from engineering i.e. maintenance. He told me he would take care of it but did not apologize. Where was the manager. It did get quite after this. However why were these teenagers left unattended? Did staff take advantage of low occupancy and dump their kids here for the night? Where were the adults? It should be made clear that minors will not be left unattended. If this was a field trip of sorts the hotel management should contact the school superintendent and let them know their staff/chaperones left students unattended. When I checked out the desk staff must have known this was a problem because they never asked how my stay was. When I brought up this problem they didn't want to hear it basically said there were kids here last night sorry. We were not able to relax and fall asleep until 12:30.

Mehr anzeigen
Weniger anzeigen

Bad maintenance

By

3月 08, 2020

Hotel was clean but TV didn’t work or outlet in bathroom.

Mehr anzeigen
Weniger anzeigen